Effective Date: 14 August 2025
NH Airlink (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website www.nhairlink.com.au, booking our services, or contacting us, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and postal address
- Booking Information: Parking dates, vehicle details, and payment information
- Account Information: If you create an account, we may store your username, password, and preferences
- Technical Information: IP address, browser type, device type, and usage data collected through cookies (see our Cookie Policy)
- Communication Records: Copies of your enquiries, feedback, or complaint correspondence
How We Collect Your Information
We collect information when you:
- Make a booking online, by phone, or in person
- Contact us via email, phone, or our website contact form
- Subscribe to our mailing list or marketing campaigns
- Visit and interact with our website (including through cookies and analytics tools)
How We Use Your Information
We use your personal information to:
- Process bookings and manage your parking arrangements
- Communicate with you about your booking, including confirmations and updates
- Improve our website, services, and customer experience
- Send you promotional offers and updates (only if you have opted in)
- Comply with legal and regulatory requirements
Disclosure of Your Information
We may share your personal information with:
- Service Providers: For payment processing, IT support, and website hosting
- Legal Authorities: When required by law or to protect our legal rights
- Business Partners: Only when necessary for delivering our services
We will never sell your personal information to third parties.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption where applicable, and restricted staff access.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for marketing communications
- Request deletion of your personal information where applicable
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or wish to access or update your personal information, please contact us: admin@nhairlink.com.au
